Privacy policy
Effective Date: 07.04.25
Section 1 – What Do We Do with Your Information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us - such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products, and other updates.
Section 2 - Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason - such as marketing - we will either ask you directly for your express consent or provide you with an opportunity to decline.
How do I withdraw my consent?
If you change your mind, you may withdraw your consent for us to contact you or to continue collecting, using or disclosing your information, at any time, by contacting us at support@tekore.co.uk or by writing to:
Tekore
13 Edgcumbe Park Road
Peverell, Plymouth
PL3 4NL
United Kingdom
Section 3 – Disclosure
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
Section 4 – Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS, which are managed by the PCI Security Standards Council — a joint effort of brands like Visa, MasterCard, American Express, and Discover.
For more insight, you may also want to read Shopify’s Terms of Service and Privacy Policy.
Section 5 – Third-Party Services
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary for them to perform the services they provide to us.
However, certain third-party service providers - such as payment gateways and other payment transaction processors - have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.
Remember that certain providers may be located in - or have facilities that are located in - a different jurisdiction than either you or us. So if you choose to proceed with a transaction that involves the services of a third-party provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Section 6 - Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Section 7 - Cookies
We use cookies to enhance your browsing experience, understand website traffic, and improve our services. For more detail, please see our Cookie Policy, where you can also manage your preferences.
Section 8 - Data Retention
We retain your personal data only as long as is necessary to fulfil the purposes for which we collected it, including to meet legal, accounting or reporting obligations.
When we no longer require your data, we securely delete or anonymise it.
Section 9 - Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
If you would like to access, correct, amend or delete any personal information we hold about you, please contact us at: support@tekore.co.uk
Section 10 - Age of Consent
By using this site, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
Section 11 - Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here.
Contact
Who We Are:
Tekore is operated by William Ward as a UK-based sole trader business. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. As the data controller, William Ward is responsible for handling your personal information in a lawful, fair, and transparent manner.
If you have any questions about this policy or how your data is processed, you can contact us.
Email Us: support@tekore.co.uk
Call us on +44 (0)1752 938107
Mon–Fri, 9:30am–5pm
Tekore, 13 Edgcumbe Park Road, Peverell, Plymouth, PL3 4NL
We are always happy to help.